VIETLONG TRAVEL • ESTABLISHED 2012

Vietlong Travel Company Profile

Your Reliable DMC Partner in Indochina

A locally rooted destination management company creating thoughtfully designed journeys and dependable travel partnerships across Indochina.

  • Vietnam
  • Laos
  • Cambodia
  • Thailand

Authentic Journeys. Trusted Expertise. Meaningful Connections.

Partner With Us Our Story

Facts & figures

At a Glance

2012EstablishedYear founded in Vietnam
12Our teamteam members
~500Travelers servedinternational travelers annually
4CountriesVietnam · Laos · Cambodia · Thailand
Founded by

Mr. Duong Van Dong

Headquarters

Hanoi, Vietnam

Positioning

Reliable Indochina Destination Management Company (DMC)

Key source markets

Australia, Europe, New Zealand and the United States

Regional delivery

Hanoi-based operations supported by partner-coordinated offices and local suppliers in Laos, Cambodia and Thailand

Core experiences

Tailor-made, cultural, classic sightseeing, family, beach and motorcycle journeys

Figures are approximate and based on management information provided in October 2026.

Leadership message

A Welcome from Vietlong Travel

— Vietlong Travel Leadership Team

  • Hanoi, Vietnam
  • Since 2012

Travel, at its best, is more than movement between remarkable places. It is an invitation to understand another way of life: to share a meal, listen to a story, discover a community, and experience a destination through the people who call it home.

At Vietlong Travel, we believe these moments should be thoughtfully created, responsibly delivered and genuinely memorable. Since our founding in Hanoi in 2012, we have worked to introduce international travelers to Vietnam’s vibrant cultures, outstanding natural beauty, welcoming people and extraordinary culinary traditions. As our experience and partner network have grown, so has our ability to design rewarding journeys across Indochina.

We bring together the care of a dedicated local team, the flexibility of tailor-made planning and the practical discipline needed to deliver reliable travel services. For travelers, this means experiences shaped around their interests. For international travel partners, it means a destination-based team committed to responsive communication, clear information, fair value and lasting relationships.

We welcome the opportunity to explore how we can build meaningful travel experiences—and sustainable business success—together.

Watch our story

Your Gateway to Extraordinary Adventures

Viet Long Travel - Your gateway to extraordinary adventuresWatch on YouTube

Since 2012

Our Story: From Local Ambition to International Partnership

  1. 2012–2015
    Chapter 01

    Building the Foundations

    Vietlong Travel was founded in 2012 by Mr. Duong Van Dong with an ambition that was both simple and far-reaching: bring travelers from around the world to Vietnam and share the country’s cultural richness, magnificent landscapes, warm hospitality and diverse cuisine. The company’s early years demanded determination. We invested in building a capable team, establishing trusted supplier relationships and finding our place in competitive international travel markets. These formative experiences shaped a service philosophy grounded in care, integrity, fair pricing and the pursuit of deeply satisfying guest experiences.

  2. 2015–2020
    Chapter 02

    Earning Trust and Accelerating Growth

    As the company matured, our commitment to personal service and dependable delivery helped us expand relationships with travel businesses in the United Kingdom, the Czech Republic, Australia and the United States. This period strengthened our understanding of different traveler expectations, from classic sightseeing and cultural discovery to private, customized itineraries. The lesson was enduring: meaningful growth comes from earning trust—booking by booking, partner by partner, journey by journey.

  3. 2020–2022
    Chapter 03

    Resilience in Unprecedented Times

    The COVID-19 pandemic brought global travel to a standstill and placed immense pressure on the tourism industry. For Vietlong Travel, the priority became protecting the continuity of the business and preserving the knowledge, relationships and determination needed to serve travelers again. Those difficult years reinforced the importance of adaptability, responsible decision-making and the long-term value of strong relationships.

  4. 2022–2026
    Chapter 04

    Renewal, Creativity and Innovation

    With travel’s return, Vietlong Travel entered a new chapter of renewed activity. We developed more creative, experience-led services, strengthened digital content and marketing capabilities, and began applying artificial intelligence to aspects of travel consultation, communication and sales. Technology helps our team work more effectively; it does not replace the local understanding, judgment and human care that give travel its meaning.

  5. 2027 and Beyond
    Chapter 05

    Expanding Connections Across Indochina

    Our next chapter is centered on becoming an even more reliable Indochina DMC partner. We aim to deepen international B2B cooperation, diversify source markets, expand responsibly, and combine higher booking volumes with memorable travel products and sound commercial performance. Growth matters to us when it creates value for travelers, local communities, suppliers and partners alike.

Mission · Vision · Values

Our Purpose, Vision and Values

Our Mission

To connect international travelers with the cultures, landscapes, people and everyday life of Vietnam and Indochina through carefully crafted journeys, attentive service and fair value—while creating shared benefits for local communities, travel partners and our business.

Our Vision

To be recognized as a reliable Indochina DMC partner for travel professionals seeking authentic experiences, flexible tailor-made solutions, accountable operations and enduring relationships.

The Principles Behind Every Journey

Guest-first understanding

Listening before designing, and respecting different interests, budgets and travel styles.

Trust through action

Communicating promptly, sharing accurate information and taking responsibility for agreed services.

Value with integrity

Balancing fair pricing with dependable quality and meaningful experiences.

Respect for place and people

Honoring local cultures, natural environments and the communities that welcome travelers.

Learning and innovation

Combining local expertise with new ideas, digital tools and continuous improvement.

Shared success

Pursuing relationships that benefit travelers, communities, suppliers, partners and our company.

For travel professionals

Why Travel Professionals Partner with Vietlong Travel

1

Responsive, Accurate Communication

Travel planning moves quickly, and partners need information they can use. We prioritize timely responses, practical advice and transparent communication from the first inquiry through on-trip coordination. When an itinerary changes or a challenge arises, we focus on clear next steps and collaborative problem-solving.

2

Tailor-Made by Design

No two travelers are exactly alike. We take time to understand their motivations, pace, preferred accommodation, interests and budgets before shaping an itinerary. From an immersive cultural holiday to a family journey or a combination of countries, customization is part of how we work—not simply an optional add-on.

3

Authentic Experiences with Fair Value

A rewarding journey should feel personal, well considered and worth the investment. Our approach combines carefully selected services with opportunities for cultural discovery, local interaction, food experiences and memorable landscapes. We focus on the overall quality of the experience rather than competing on price alone.

4

A Knowledgeable, Energetic Team

Our 12-person team combines local knowledge with the energy to learn, adapt and improve. We value training, careful coordination and a mindset of service. Partners work with people who appreciate that each guest experience reflects not only on us, but also on the agency that entrusted us with the booking.

5

Regional Reach with Local Coordination

From our headquarters in Hanoi, we collaborate with partner-coordinated offices and local service networks in Laos, Cambodia and Thailand. This regional approach allows us to develop itineraries spanning multiple destinations while staying attentive to country-specific arrangements and on-the-ground realities. Service delivery outside Vietnam is coordinated with local partners.

6

Long-Term Accountability

We regard a successful trip as the starting point of a successful partnership. Our ambition is to build relationships through honest advice, consistent attention to quality and responsible handling of service concerns. Where an agreed service is not delivered as promised, we work to resolve the matter fairly under the applicable booking terms.

Vietnam · Laos · Cambodia · Thailand

Destinations: One Region, Many Ways to Explore

Vietnam

Our Home, Our Expertise

From Hanoi’s living heritage and the limestone seascapes of the north to mountain communities, historic towns, vibrant cities and the Mekong Delta, Vietnam offers an extraordinary range of journeys. Our local roots help us bring together essential highlights and more personal discoveries, whether guests are traveling for culture, cuisine, nature, relaxation or adventure.

Explore Vietnam tours

Laos

Culture at a Gentler Pace

Laos invites travelers to slow down and appreciate temple heritage, the rhythms of riverside communities, landscapes and everyday life. We coordinate Laos itineraries with local partners, including cultural extensions and journeys that can be combined with Vietnam and Cambodia.

Explore Laos tours

Cambodia

Heritage and Human Connection

Cambodia is a place of remarkable history and living traditions. Beyond the iconic temples of Angkor, our approach encourages thoughtful connections with local culture, landscapes and communities, supported by destination partners on the ground.

Explore Cambodia tours

Thailand

Contrast, Comfort and Discovery

Thailand expands the possibilities for regional journeys, from vibrant urban experiences and cultural exploration to restorative leisure time. With local coordination, we can incorporate Thailand into selected standalone and multi-country travel plans.

Explore Thailand tours

Indochina and Multi-Country Journeys

For travelers who wish to see more of Southeast Asia in one journey, we develop connected itineraries with carefully considered routing, pace and service transitions. We work with local partners where required and tailor each program to the practicalities of the countries involved.

Explore Indochina tours

Ways to travel

Our Travel Collections

01

Tailor-Made Private Journeys

Individually planned holidays for couples, friends and independent travelers seeking an itinerary that reflects their interests, timing and preferred level of comfort.

Plan a tailor-made journey
02

Cultural & Classic Discovery

Thoughtfully paced journeys through heritage sites, iconic landscapes, historic towns and experiences that illuminate the region’s cultural identity.

03

Family & Multi-Generational Holidays

Flexible planning that balances discovery and relaxation, with attention to age ranges, travel comfort, accommodation and shared moments.

04

Beach, Leisure & Restful Escapes

Relaxed coastal stays and leisure extensions that complement an exploration-focused itinerary or provide time simply to unwind.

05

Local Life & Experiential Travel

Opportunities to discover cuisines, crafts, traditions and community life with respect for local hosts and a preference for genuine connection.

06

Motorcycle & Adventure Journeys

Special-interest trips for active travelers, coordinated through suitable operating arrangements and subject to appropriate rider qualifications, safety requirements and destination conditions.

07

Cross-Border Indochina Experiences

Multi-destination journeys designed around logical routes, varied cultures and coordinated local arrangements across selected countries.

Inquiry to welcome home

The Way We Work: From Inquiry to Welcome Home

Our role as a DMC is to turn a travel idea into a coherent, rewarding and workable journey. Every request begins with understanding the travelers and the needs of the agency representing them. We then develop an itinerary, identify suitable services, clarify what is included and coordinate the necessary arrangements with our team and local partners.

Our promise is not that travel will be free from every disruption; it is that we will approach planning, coordination and service concerns with care, honesty and responsibility.

  1. Step 01

    Discover

    Understand guest profiles, interests, travel dates, preferences and commercial parameters.

  2. Step 02

    Design

    Create a practical route and experiences aligned with guests’ expectations.

  3. Step 03

    Coordinate

    Work with accommodation, transport, guides and local service partners.

  4. Step 04

    Communicate

    Share clear program information and address changes as they arise.

  5. Step 05

    Support

    Stay attentive to the guest experience and coordinate assistance when needed.

  6. Step 06

    Improve

    Learn from post-trip feedback to strengthen future delivery.

Responsible travel

People, Partnerships and Responsible Travel

Behind each journey is a network of people: planners, guides, drivers, hosts, accommodations and local communities. We value respectful collaboration and seek to balance the interests of everyone who contributes to the travel experience. Our philosophy recognizes that tourism works best when it supports local livelihoods, respects cultural identity and treats natural places with care.

For Vietlong Travel, responsible tourism begins with practical choices: thoughtful itinerary design, respectful guest guidance, support for appropriate local services, and awareness of the effects that travel can have on destinations. We aim to keep improving these practices as we grow. We do not present these commitments as third-party certification.

The people behind each journey

  • Planners
  • Guides
  • Drivers
  • Hosts
  • Accommodations
  • Local communities

Responsible tourism in practice

  • Thoughtful itinerary design
  • Respectful guest guidance
  • Support for appropriate local services
  • Awareness of the effects that travel can have on destinations

Our guests

Who We Serve

Vietlong Travel currently welcomes approximately 500 international travelers a year. Australia represents about 40% of our guest base, Europe around 30%, New Zealand and the United States approximately 10% each, and other markets the remaining 10%. These proportions reflect management estimates rather than independently audited figures.

Our experience with visitors from English-speaking and European markets has helped us appreciate a wide variety of expectations: strong pre-trip communication, clear itineraries, cultural insight, choice and flexibility, and dependable local arrangements. We approach each source market with curiosity rather than assuming that all travelers want the same kind of holiday.

Guest base by source market (management estimate)
  • Australia40%
  • Europe30%
  • New Zealand10%
  • United States10%
  • Other markets10%

Approximately 500 international travelers a year.

Travel trade

Building Stronger B2B Partnerships

We welcome dialogue with tour operators, boutique travel agencies, travel designers, specialist organizers and other businesses that share our commitment to meaningful experiences and responsible service. Whether the opportunity involves a tailored private booking, a small group, a recurring series or a new regional itinerary, we aim to understand the partner’s business model and develop a workable solution together.

Partnership structures, prices, service scopes, refund arrangements and other commercial terms are agreed separately for each collaboration.

View Our 9 Partnership Models

What We Bring to the Relationship

  • Destination insight grounded in Vietnam and supported by regional local networks.
  • Flexible tour planning for different markets, interests and group profiles.
  • Responsive communication and practical coordination.
  • Attention to the relationship between experience quality and commercial value.
  • A long-term mindset built around mutual trust and continuous improvement.

Let's talk

An Invitation to Discover More

From our first years of building a team and finding our place in the international market, through rapid growth, the challenges of a global pandemic, and a renewed era of innovation, one belief has remained constant: travel should create value that lasts beyond the itinerary.

We are proud of our roots in Vietnam, inspired by the possibilities across Indochina, and committed to earning the trust of every traveler and partner we serve. If your company is seeking a responsive, thoughtful and reliable destination partner, we would be delighted to start a conversation.

Let us create journeys your travelers will remember—and partnerships we can both be proud of.
Become Our Travel Partner Contact Us

B2B inquiries: Please contact Vietlong Travel through the official website to reach the relevant team.

VIETLONG TRAVEL  |  Hanoi, Vietnam